Refund policy

Refund & Return Policy 

Overview 

Our refund and return policy is valid for 60 days. If 60 days have passed since you received your item, we cannot offer you a full refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging. 

Return Requirements 

  • Items must be returned within 60 days of the order delivery date. 

  • Items must be unworn, unwashed, undyed, and unperfumed. 

  • Items must have all tags attached. 

  • Any product marked "FINAL SALE" cannot be returned. 

  • All footwear returns must include the shoe box in original condition, without postal labels. 

  • Bags sold with a dust bag or other packaging must be returned with the original dust bag and packaging. 

  • Due to hygiene reasons, the following items are non-returnable: lingerie, stockings, hair accessories, hats, and earrings. 

Please note: If you paid shipping on your original order, you will not receive shipping charges when we process your return. If your return does not meet requirements, it may be returned at additional cost to the customer. 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you're approved, your refund will be processed and automatically charged to your credit card or original method of payment within 1–3 business days. 

Late or Missing Refunds 

If you haven't received a refund yet, here's what to do:

  1. First, check your bank account again. 

  2. Then contact your credit card company—it may take 1–3 business days for your refund to be officially issued. 

  3. Next, contact your bank. Refunds usually take 1–3 working days. 

If you've done all of this and you still have not received your refund, please contact us at info@mollyinlover.com. 

Sale Items 

Only regular priced items may be refunded. Sale items cannot be refunded. 

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mollyinlover.com and send your item to:

Mollyinlover
204 Avenue B,Bayonne, NJ, 07002 United States
+1 (201) 600-5484

Shipping Returns 

To return your product, please mail it to:

Mollyinlover
204 Avenue B,Bayonne, NJ, 07002 United States
 +1 (201) 600-5484

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. 

Need Help? 

Contact us at info@mollyinlover.com for questions related to refunds and returns. We're here to help!